Warranty Information

At redalfstore.com, our dedication lies in offering our customers top – notch products and outstanding service. As an integral part of this commitment, we present a comprehensive warranty policy specifically for our Screen Extender products.

Warranty Coverage

Our screen extenders are safeguarded by a one – year warranty. The warranty commencement date is the day of purchase. Throughout this one – year period, should any functional malfunctions arise due to manufacturing flaws, we will offer free repair and replacement services.

What’s Included in the Warranty

• During the warranty tenure, Cevaton reserves the right to either repair or replace any Screen Extender product that shows signs of being defective in terms of materials or workmanship under standard usage and service scenarios.
• This warranty encompasses manufacturing defects and failures that happen during normal use conditions.
• In the event that the product needs repair or replacement, we will shoulder all the essential shipping expenses.

Claims Process

To initiate a warranty claim, customers are required to furnish proof of purchase and then get in touch with our customer service team. Our team will walk you through the entire claims procedure and, if needed, provide detailed instructions on returning the defective product. Once we receive and examine the product, we will take appropriate action, either repairing or replacing it.

Important Notes

1. The product warranty is applicable solely to the original purchaser and cannot be transferred to others.
2. Warranty services are only provided within the stipulated one – year warranty period. Any failures occurring after the warranty has expired will not be covered.

We are unwavering in our commitment to delivering high – quality products and services. If you have any queries regarding the warranty policy or require additional assistance, please do not hesitate to contact our customer service team.